In today’s tough economy, are you trying to figure out how to boost your shop’s productivity and profitability? Is your auto shop software running slowly or maybe out of date, or are you still using a manual management process? Then your existing shop management process may be costing you money due to a decrease in your productivity and profitability. One sure fire way to achieve a boost in productivity and profitability is to implement a well-designed Auto Repair shop Management software program that fully compliments how you manage your shop. When shopping for new automotive software, it is important to find a software provider that clearly understands how an auto shop works, is willing to work closely with you, allows you to test the software before you buy it, and offers high quality service for a low price. Of course, you may need help throughout the years with your new software, so it is also important to hire an auto shop software company that will offer technical support for little, to no extra amount of money.
When researching automotive software for your auto shop, make sure you choose a product where the manufacture works to create what you want to run YOUR auto shop. It’s difficult to work with a company that harasses you to buy their product, but does not provide a compelling story why their product is the best match for your auto shop. A great software company works closely with you to continuously improve your management system based on the best practices of auto shops across the industry. The best auto shop software companies encourage you to view comments from their previous customers’. If they have a long list of customers, they should have plenty of customers who are willing to share their experiences.
Work orders can be messy, and a neat, organized software system makes for a pleased customer and an easier work place for you. Every work order is different and can range from a simple oil change to a complex set of multiple repairs or services that requires many technician and management tasks to complete. This makes it challenging to independently track and manage the profitability in your company. You also want to provide superior customer service which means you should personalize every order according to your customers’ needs. Therefore your system should allow for an appropriate amount of space for comments, instructions, and detailed descriptions. When it comes time to print the orders, there needs to be different layout options for the different jobs (estimate and technician type print-outs). And of course, your auto shop software should come with a calculator to do quick quotes for a customer and support providing a written estimate for any of your customer’s needs.
To improve productivity, you need to be able to quickly identify a customer in your system or add them if they do not already exist. And if you don’t have a customer’s name then you should conveniently be able to create a work order with only a license plate or phone number. All details regarding their vehicle and order should be organized and easy to read. Since your customers’ lives are always changing, it needs to be easy to edit all aspects of a customer’s information. From each client’s profile, great software will allow you to create standard tasks, and multiple ways to locate a work order quickly so that you are not testing your customers’ patience.
Another aspect that makes a software company reliable is if they are willing to allow potential customers to try the software before buying it. Companies don’t make a bad product just for people to try it and never see them again; they make a trusting product and let people try it because they truly believe that their product is great!
Software can be very expensive, so make sure to get exactly what you pay for and what you need for your auto repair shop. There are many auto shop software programs that are high quality and offered at a low price. It is ideal to find a company that won’t charge you a monthly fee on top of technical support. If they made the software, why should you have to pay more for a defect on their end?
Finding software for your auto shop can seem like a long journey simply because you are not a specialist in this area. It takes a lot of trust in another company, and common sense in shopping to find the perfect auto shop software company for your business. I know Winworks Auto Shop is an excellent auto shop software company and that they offer many aspects that you might be looking for in your search.